Remote Access

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Recent App Update Causing Issues for Apple/Android
If you receive the error message '0x3000066' when connecting to Remote Access, you are affected by this bug.
Please use the 'web browser' option until this is resolved.

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How are you connecting today?

Windows
Mac OSX
Linux
Android
iPhone / iPad
Chromebook
Web Browser

Windows PC/Laptop

To connect on a Windows PC/laptop, enter your school username in the box below and then click Connect.

If you are running Windows 10 or later, you're ready to connect! Simply enter your username in the box above page and click connect.
When prompted, choose Run or Save the file to your desktop for future connections.

Apple Mac OSX (iMac, MacBook etc)

Connecting from an Apple Mac is supported if it is running OS X 10.11 or higher.
If you are not running OS X 10.11, your Mac is not supported by Apple and is vulnerable. We recommend you upgrade your computer if you are able.

Once you've performed this setup, you do not need to return to this page to connect in future.
Simply open the Remote Desktop app that you have installed and proceed from there.


  1. Download and install the latest version of Microsoft Remote Desktop (10) from the App Store.
    (Circle Icon - please uninstall the one with a square icon if already present)
  2. Launch it, then accept or disallow the customer improvement programme notification
  3. Option-click its icon in the dock. Choose 'Options'->'Keep in Dock'
  4. Switch to the ‘Workspaces’ tab
  5. Click ‘Add Workspace’ and enter your school email
  6. Click the ‘User account’ dropdown and choose ‘Add user account’
  7. Enter your school email again, along with your school password, then choose ‘Add’
  8. Choose ‘Add’ again and wait whilst the connection is setup
  9. Double click on ‘Remote Access’ and it should connect successfully.
  10. Once setup, please open the installed App to reconnect in future.

Linux

Please use a Linux distribution where Remmina is installed or supported.

  1. Open Remmina
  2. Click the '+'
  3. Complete the section as follows:
    Name: STRS Remote Access
    Protocol: RDP - Remote Desktop Protocol

    Basic Tab
    Server: rlebroker.strs.STRSchool.co.uk <- please double check when entering
    User name: your school username, eg 17HSURNFi
    User password: your school password
    Domain: strs
    Resolution: Use client resolution (you may need to scroll when connected) OR Set to a custom resolution that fits your screen
    Colour depath: GFX RFX (32bpp)
    Share folder: Ticked -> Documents

    Advanced Tab
    Sound: Local
    Security: NLA
    Gateway transport type: rpc
    RD Gateway server: rlebroker.STRSchool.co.uk
    RD Gateway username: your school username, eg 17HSURNFi
    RD Gateway password: your school password
    RD Gateway domain: strs
    Tick 'Ignore certificate'
    Tick 'Share local printers'
  4. Click 'Save'
  5. Double click 'STRS Remote Access' to connect.
  6. Once setup, please open the installed App to reconnect in future.

You can also connect using freeRDP:

  1. Install freeRDP:
    sudo apt install xfreerdp2-x11
  2. xfreerdp /v:rlebroker.strs.strschool.co.uk /w:1024 /h:768 /bpp:32 /sec:nla /g:rlebroker.strschool.co.uk /gt:rpc /cert-ignore /d:strs /gd:strs /u:USERNAME /gu:USERNAME /p:'PASSWORD' /gp:'PASSWORD'
    Note the single speech marks around the password field.

Android Device (Phone or Tablet)

Once you've performed this setup, you do not need to return to this page to connect in future.
Simply open the Remote Desktop app that you have installed and proceed from there.

Install the official Microsoft App from the Google Play store.

  1. Launch and accept the terms
  2. Switch to the ‘Workspaces’ tab
  3. Click ‘Add Workspace’ and enter your school email
  4. Click the ‘User account’ dropdown and choose ‘Add user account’
  5. Enter your school email again, along with your school password, then choose ‘Add’
  6. Choose ‘Add’ again and wait whilst the connection is setup
  7. Double click on ‘Remote Access’ and it should connect successfully.
  8. Once setup, please open the installed App to reconnect in future.
  9. It is recommended to rotate your device to horizontal
    Tap 'STRS Remote Access' to connect.
  10. Once setup, please open the installed App to reconnect in future.

iPhone / iPad

Once you've performed this setup, you do not need to return to this page to connect in future.
Simply open the Remote Desktop app that you have installed and proceed from there.

Install the official Microsoft App from the Apple App store.

  1. Launch and accept the terms
  2. Switch to the ‘Workspaces’ tab
  3. Click ‘Add Workspace’ and enter your school email
  4. Click the ‘User account’ dropdown and choose ‘Add user account’
  5. Enter your school email again, along with your school password, then choose ‘Add’
  6. Choose ‘Add’ again and wait whilst the connection is setup
  7. It is recommended to rotate your device to horizontal
  8. Double click on ‘Remote Access’ and it should connect successfully.
  9. Once setup, please open the installed App to reconnect in future.

Chromebook (Laptops)

Please note this section is for Google Chromebooks (physical devices), NOT Google Chrome (the web browser).

  1. Connect to the internet
  2. Click the menu icon in the bottom left
  3. Click ‘Play Store’
  4. Search for ‘Remote Desktop’
  5. Install ‘Microsoft Remote Desktop’ (red icon, with rounded corners)
  6. Launch and accept the terms
  7. Switch to the ‘Workspaces’ tab
  8. Click ‘Add Workspace’ and enter your school email
  9. Click the ‘User account’ dropdown and choose ‘Add user account’
  10. Enter your school email again, along with your school password, then choose ‘Add’
  11. Choose ‘Add’ again and wait whilst the connection is setup
  12. Double click on ‘Remote Access’ and it should connect successfully.
  13. Once setup, please open the installed App to reconnect in future.
  14. Tap 'STRS Remote Access' to connect.
  15. Once setup, please open the installed App to reconnect in future.

Web Browser (Microsoft Edge or Google Chrome)

If you are running Microsoft Edge or Google Chrome, you can use this to directly connect, without installing anything.

Remote Desktop Web Client